At Glory, we believe that customer relationship building
means providing customers with the service they want, when and where they need
it. Our self-service technology is designed to achieve exactly that, through
optimizing branch transactions and reflecting the individual needs of each
branch and its customer base.
We help our customers identify the strategic case for
self-service adoption, through a full analysis of the transaction mix. Once
implemented, our understanding of cash management and transaction processes
provides the framework to enable successful migration to the chosen self
service channels. Our end objective is to ensure that the right level of
automation optimizes both customer interaction and overall staff efficiency.
Glory self service technologies are about choice and
ensuring that banking customers are served in ways that will enhance the
overall brand experience and provide the means by which the branch can reduce
operating cost without sacrificing relationship and service levels.
The complete portfolio of Glory
self service solutions enable banks to transform their branch design, layout
and process to create a customer focused environment, benefiting from reduced
queues, increased customer engagement opportunities and enhanced customer